Become a Wizard
Our Current Job Openings
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Do you have the magic touch with ServiceTitan? Are you ready to take your expertise to the next level and join a team where your skills are valued, your creativity is unleashed, and your career can soar? Welcome to Titan Wizards, where we’re not just consultants—we’re the wizards behind the curtain making magic happen for home service companies across the country.
About the Role: As a Titan Wizard, you'll be at the forefront of transforming the way our clients operate, guiding them through every twist and turn of the ServiceTitan platform. You’ll manage a book of clients, acting as their go-to expert for everything from troubleshooting to coaching, from crafting flawless pricebooks to integrating powerful tools. Your mission? To ensure our clients not only succeed but thrive.
Key Responsibilities:
• Provide top-tier support and coaching to our clients, ensuring they maximize their use of ServiceTitan.
• Build, customize, and optimize pricebooks tailored to each client's needs.
• Set up and manage integrations that enhance our clients' operations.
• Maintain close relationships with your clients, anticipating their needs and delivering solutions that exceed their expectations.
• Stay ahead of the curve with ongoing ServiceTitan developments, ensuring our clients are always in the know.
Qualifications:
• A deep, working knowledge of ServiceTitan with at least 2 years of daily hands-on experience.
• Background in project management or project engineering.
• Experience working in the trades is a significant advantage—knowing the industry from the inside out helps us relate to and better serve our clients.
• A wizard’s blend of problem-solving skills, technical know-how, and a customer-first mindset.
Why Titan Wizards?
• Remote Flexibility: Work from wherever you perform best.
• Flexible Hours: Because we believe in results over rigid schedules.
• Compensation: Generous pay plus a performance-based bonus.
• Benefits: We've got you covered with the essentials.
• Growth Opportunities: As demand for our white-glove services continues to rise, so will your opportunities for advancement and increased compensation.
• Fun & Fulfilling: Join a team where we take impeccable care of our clients—and have a great time doing it.
Ready to Make Magic? If you’re passionate about helping businesses reach their full potential and have the skills to make it happen, we want to hear from you!
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We’re building a dedicated Pricebook Division and looking for a Pricebook Wizard who lives in ServiceTitan and loves turning messy data into clean, revenue-driving pricebooks.
What You’ll DoBuild and optimize ServiceTitan pricebooks from scratch and from existing client data
Structure categories, subcategories, services, materials, equipment, and memberships
Implement flat-rate and margin-based pricing, good-better-best options, and upsell pathways
Clean and import data from spreadsheets/legacy systems into ServiceTitan
Standardize naming, descriptions, and internal notes so techs can sell confidently in the field
Configure key pricebook-related settings (labor rates, markups, GL mapping, etc.)
Collaborate with our team and join client calls to understand their business model & goals
Help create repeatable frameworks and SOPs for Titan Wizards’ Pricebook Division
What You Bring
Direct, hands-on ServiceTitan pricebook experience (you’ve built or rebuilt pricebooks, not just used them)
Strong understanding of at least one trade: HVAC, plumbing, electrical, or similar
High proficiency with Excel/Google Sheets for cleanup, mapping, and imports
Obsessed with details, consistency, and clean data
Comfortable working directly with owners/operations leaders and asking smart questions
Excellent written communication for both customer-facing and internal task descriptions
Bonus Points For:
Prior role inside a home service company (dispatcher, CSR, office manager, ops, GM, etc.)
Experience with flat-rate pricing, margin targets, and home service financial KPIs
Familiarity with tools that integrate with ServiceTitan (inventory, purchasing, dynamic pricing, etc.)
Consulting/freelance background in the ServiceTitan or home services space
Why Join Titan Wizards?
Fully remote, flexible hours
Direct impact on client results and revenue
Opportunity to help build and lead our Pricebook Division as we grow
Work with an elite, small, practical team that speaks “home services” and “ServiceTitan” fluently