Zack Kays

ServiceTitan Expert & Consultant

👋 BIO

At Titan Wizards, I'm a Certified ServiceTitan Coach, dedicated to empowering home service businesses to master their software. My specialty is diving deep into their ServiceTitan usage to ensure they're maximizing efficiency and boosting their bottom line.  

💬 Fun Fact

I once drove across the country in a van with my family – and our Basset Hound – when I was a kid. Talk about a full house on wheels!  

🎓 Background / Experience

I am a ServiceTitan powerhouse with deep roots in the home service industry and an unmatched passion for the trades. I have not only taken the stage at Pantheon and been featured on ServiceTitan's official podcast, but I’m also a proud member of the elite Torch Network+ of super users. I have a deep expertise in dispatch, scheduling, and cutting-edge technology where I bring a unique blend of real-world experience and tech-savvy insight to every challenge.

⚡ Favorite Tool or App

The tech I can't live without in my work is Gemini, my personal assistant that's always up to the task.  

🌍 Location

Tucson, Arizona

🎉 Outside of Work...

Outside of work, I love spending time at the zoo with my son. When I get a moment to myself, you'll find me playing video games or diving into a good self-improvement book. If you haven't read How to Win Friends and Influence People by Dale Carnegie, I highly recommend it—it's a must-read for anyone looking for personal or professional growth!

💭 Favorite Quote or Motto

“Happiness is not something ready-made. It comes from your own actions.” - Dalai Lama